The following information about our Privacy and Security Policy reflects EURORIENTE TRAVEL.'s commitment to maintaining and ensuring secure business relationships by protecting personal data and guaranteeing the right to privacy for each of our service users. In this document, we explain how we use the personal data of users on our website.

 

As "Personal Data," we should understand any information concerning an identified or identifiable natural person. This includes, among others, the name, surname, postal and email address, as well as the telephone number.

 

Any personal data provided when visiting any of our websites will be processed in accordance with data protection rules and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail all the purposes for which EURORIENTE TRAVEL. uses personal data as the data controller:

 

 • Manage registration forms to become registered users, access services, and contact them to respond to inquiries or provide commercial information about new products and company updates.

 • Respond to inquiries through contact forms, sending commercial information, and including users in the distribution list.

 

EURORIENTE TRAVEL. will inform users of the non-mandatory nature of collecting certain personal data, except where otherwise indicated. However, failure to provide such data may prevent EURORIENTE TRAVEL. from providing all services related to such data, releasing us from any responsibility for non-provision or incomplete provision of these services.

 

It is the user's obligation to provide truthful data and keep it updated, so EURORIENTE TRAVEL. reserves the right to exclude users who have provided false information from services and proceed with service cancellation, without prejudice to other legal actions.

 

The legal basis for processing your data is the response to inquiries made through the website, at the request of the interested party, and the pre-contractual measures by the interested party.

 

Data will be retained for the time necessary to respond to inquiries.

 

Personal data may be communicated to third parties in the case of combined trips that include more than one destination in a single trip.

 

EURORIENTE TRAVEL. is particularly concerned with ensuring the security of personal data. Your data is stored in our information systems, where we have adopted and implemented security measures, technical and organizational, to prevent any loss or unauthorized use by third parties. For example, our websites use data encryption protocols (Https).

 

By merely visiting this website or using the services of EURORIENTE TRAVEL, no automatically registered personal data that identifies a user. However, we inform you that "cookies" are used during navigation on the website. These are small data files generated on the user's computer, allowing us to obtain the following analytical information:

 

 • Date and time of access to the website, allowing us to know peak hours and make the necessary adjustments to avoid saturation issues during peak hours.

 • The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve their content for a more satisfactory user experience.

 • Date and time of the user's last visit to the website for analytical and statistical studies on the website's usage.

 • Security elements involved in controlling access to restricted areas.

 

For more information, visit our cookie policy.

 

All users can exercise any of the rights granted by data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability, and opposition. These rights can be exercised by sending a written request to EURORIENTE TRAVEL, located at Merkez Topçular Mah. Maltepe Cd. No:4/1, Axis B2 Block, No:66, Eyüp Sultan, Istanbul, Turkey, Postal Code: 34035, or by sending an email to INFO@EURORIENTE.COM.

 

Any user can object to the use of their information for advertising purposes, market research, or satisfaction survey development and revoke their consent at any time (without retroactive effect). To do so, send an email to INFO@EURORIENTE.COM. When receiving advertising emails, you can also object from the email itself by clicking on the included link and following the provided instructions.

 

Our Privacy Policy may be updated due to legal changes and needs, as well as improvements and changes in the way we offer and provide our services and application utilities. Therefore, we recommend visiting and accessing our Privacy Policy periodically to have access to and be aware of the latest changes that may have been incorporated. In case such changes are related to the user's consent, a separate and independent notification will be sent to obtain it again.

 

If you have any doubts or questions about our Privacy Policy during reading or want to exercise any right or action regarding your personal data, please contact us at the following email address: INFO@EURORIENTE.COM.